Terms of Service
Last updated: December 4, 2025
When you use any BountyHub products or services, you are agreeing to these
latest Terms of Service (“Terms”). Violation of these terms may, at our
discretion, result in us terminating your account.
We may update these Terms of Service at any time. If we make significant
changes, we will refresh the date at the top of this page and notify users who
have signed up to our policy updates mailing list. We will also issue a
notification once you visit the website to notify you about the changes.
Definitions “Company”, “we”, “our”, or “us” in any of our policies or terms,
refers to BountyHub LLC.
“Services” refers to our websites, including bountyhub.org, bhlast.com and any
product created and maintained by BountyHub LLC, whether delivered within a web
browser, desktop application, mobile application, or another format.
Finally, “you” or “your” refers to the people or organizations that own an
account with one or more of our Services. We have a specific Account Ownership
Policy for our products.
- You are responsible for maintaining the security of your account and password
and for ensuring that any of your users do the same. The Company cannot and
will not be liable for any loss or damage from your failure to comply with
this security obligation. We recommend all users set up two-factor
authentication for added security. In some of our Services, we may require
it.
- You are responsible for all content posted to and activity that occurs under
your account, including content posted by and activity of any applications in
your account (such as runners).
- You must be a human. Accounts registered by “bots” or other automated methods
are not permitted.
- If you are using a free version of one of our Services, it is really free: we
do not ask you for your credit card or sell your data.
- For paid Services that offer a free trial, we explain the length of trial
when you sign up. After the trial period, you need to pay in advance to keep
using the Service. If you do not pay, we will freeze your account and it will
be inaccessible until you make payment. If your account has been frozen for a
while, we will queue it up for auto-cancellation. See our Cancellation Policy
for more details.
- If you are upgrading from a free plan to a paid plan, we will charge your
card immediately and your billing cycle starts on the day of upgrade. For
other upgrades or downgrades in plan level, the new rate starts from the next
billing cycle.
- All fees are exclusive of all taxes, levies, or duties imposed by taxing
authorities. Where required, we will collect those taxes on behalf of the
taxing authority and remit those taxes to taxing authorities. See our Taxes
Policy for more details. Otherwise, you are responsible for payment of all
taxes, levies, or duties.
- We process refunds according to our
Refund Policy.
- You are solely responsible for properly canceling your account. You can find
instructions for how to cancel your account in our
Cancellation Policy. An email or phone
request to cancel your account is not automatically considered cancellation.
If you need help canceling your account, you can always contact us at
nikola-jokic@bountyhub.org team.
- All of your content will be inaccessible from the Services immediately upon
account cancellation. Within 30 days, all content will be permanently deleted
from active systems and logs. Within 60 days, all content will be permanently
deleted from our backups. We cannot recover this information once it has been
permanently deleted. If you want to export any data before your account is
canceled, we‘ve provided instructions on
Data Export Instructions.
- If you cancel the Service before the end of your current paid up month, your
cancellation will take effect immediately, and you will not be charged again.
We do not automatically prorate unused time in the last billing cycle. See
our Refund Policy for more details.
- We reserve the right to suspend or terminate your account and refuse any and
all current or future use of our Services for any reason at any time.
Suspension means you and any other users on your account will not be able to
access the account or any content in the account. Termination will
furthermore result in the deletion of your account or your access to your
account, and the deletion of all content in your account. We also reserve the
right to refuse the use of the Services to anyone for any reason at any time.
- Verbal, physical, written or other abuse (including threats of abuse or
retribution) of a Company employee or officer will result in immediate
account termination.
- We intend to support our Services as long as it is possible and reasonable to
do so. Sometimes it becomes technically impossible to continue a feature or
we redesign a part of our Services because we think it could be better or we
decide to close new signups of a product. We reserve the right at any time to
modify or discontinue, temporarily or permanently, any part of our Services
with or without notice.
- Sometimes we change the pricing structure for our products. When we do that,
we will give at least 30 days notice and will notify you via the email
address on record. We may also post a notice about changes on our websites or
the affected Services themselves.
- Your use of the Services is at your sole risk. We provide these Services on
an “as is” and “as available” basis. We do not offer service-level
agreements, but do take uptime of our applications seriously.
- We reserve the right to temporarily disable your account if your usage
significantly exceeds the average usage of other customers of the Services.
We’ll reach out to the account owner before taking any action except in rare
cases where the level of use may negatively impact the performance of the
Service for other customers.
- We take many measures to protect and secure your data through backups,
redundancies, and encryption. We enforce encryption for data transmission
from the public Internet. There are some edge cases where we may send your
data through our network unencrypted. Please refer to our
Security Overview for full details and
our Security Response page for
how to report a security incident or threat.
- You agree that BountyHub may process your data as described in our
Privacy Policy and for no other purpose. On
rare occasion, our staff may access your data for the following reasons:
- To help you with support requests you make. We’ll ask for express
consent before accessing your account.
- On the rare occasions when an error occurs that stops an automated
process partway through. We get automated alerts when such errors occur.
When we can fix the issue and restart automated processing without looking
at any personal data, we do. In rare cases, we have to look at a minimum
amount of personal data to fix the issue.
- To safeguard BountyHub. We’ll look at logs and metadata as part of our
work to ensure the security of your data and the Services as a whole. If
necessary, we may also access accounts as part of an abuse report
investigation.
- To the extent required by applicable law. As a U.S. company with its
main data infrastructure located in the Europe (Germany and Finland), we
only preserve or share customer data if compelled by a U.S. government
authority with a legally binding order or proper request under the Stored
Communications Act, or in limited circumstances in the event of an
emergency request. If a non-U.S. authority approaches BountyHub for
assistance, our default stance is to refuse unless the order has been
approved by the U.S. government, which compels us to comply through
procedures outlined in an established mutual legal assistance treaty or
agreement mechanism. If BountyHub is audited by a tax authority, we only
share the bare minimum billing information needed to complete the audit.
- We use third party vendors and hosting partners to provide the necessary
hardware, software, networking, storage, and related technology required to
run the Services. You can see a list of all subprocessors who handle personal
data at
Company Processors.
- Under the California Consumer Privacy Act (“CCPA”), BountyHub is a “service
provider”, not a “business” or “third party”, with respect to your use of the
Services. That means we process any data you share with us only for the
purpose you signed up for and as described in these Terms, the
Privacy Policy, and
other policies. We do not retain, use, disclose, or sell
any of that information for any other commercial purposes unless we have your
explicit permission. Similarly, you agree to comply with your requirements
under the CCPA and not use BountyHub’s Services in a way that violates the
regulations.
- These Terms incorporate the BountyHub Data Processing Addendum (“DPA”) when
the EU General Data Protection Regulation (“GDPR”) or United Kingdom General
Data Protection Regulation (“UK GDPR”) applies to your use of BountyHub
Services to process Customer Data as defined in the DPA. The DPA linked above
supersedes any previously agreed data processing addendum between you and
BountyHub LLC relating to your use of the BountyHub Services. TODO
- All content posted on the Services must comply with U.S. copyright law. We
provide details on how to file a copyright infringement claim.
- You give us a limited license to use the content posted by you and your users
in order to provide the Services to you, but we claim no ownership rights
over those materials. All materials you submit to the Services remain yours.
- We do not pre-screen content, but we reserve the right (but not the
obligation) in our sole discretion to refuse or remove any content that is
available via the Service.
- The Company or its licensors own all right, title, and interest in and to the
Services, including all intellectual property rights therein, and you obtain
no ownership rights in the Services as a result of your use. You may not
duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual
design elements without express written permission from the Company. You must
request permission to use the Company’s logos or any Service logos for
promotional purposes. Please email us
requests to use logos. We reserve the right to rescind any permissions if you
violate these Terms.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any
portion of the Services, use of the Services, or access to the Services
without the express written permission of the Company.
We offer Application Program Interfaces (“API”s) for our Services . Any use of
the API, including through a third-party product that accesses the Services, is
bound by these Terms plus the following specific terms:
- You expressly understand and agree that we are not liable for any damages or
losses resulting from your use of the API or third-party products that access
data via the API.
- Third parties may not access and employ the API if the functionality is part
of an application that remotely records, monitors, or reports a Service
user’s activity other than time tracking, both inside and outside the
applications. The Company, in its sole discretion, will determine if an
integration service violates this bylaw. A third party that has built and
deployed an integration for the purpose of remote user surveillance will be
required to remove that integration.
- Abuse or excessively frequent requests to the Services via the API may result
in the temporary or permanent suspension of your account’s access to the API.
The Company, in its sole discretion, will determine abuse or excessive usage
of the API. If we need to suspend your account’s access, we will attempt to
warn the account owner first. If your API usage could or has caused downtime,
we may cut off access without prior notice.
You agree that the Company is not liable to you or to any third party for
damages of any kind that result from the use of the Services, in ability to
access data, or unauthorized access of your data or account. The Company is also
not liable for damages of any kind related to actions of any third party that
uses the Services, or any other consequences related to the Terms or Services.
If you have a question about any of these Terms, please contact us at
nikola.jokic@bountyhub.org
Adapted from 37signals.com/policies /
CC BY 4.0